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I'm having difficulty registering to bid
Check to see if you are logged in? Reload the page and look for the green dot on the user icon. If you are still having an issue check to see if you have 3rd party cookies disabled?
How to enable 3rd party cookies
Chrome users, click on the 3 dots on the top right. Click settings/Site settings/Cookies and site data/Block 3rd party cookies. Safari users, click safari/preferences/privacy uncheck “block all cookies” Edge users, go to settings/advanced settings/cookies select “don’t block cookies”, refresh page
How will I know when the deposit has been taken from my card?
You will receive an email letting you know that your card has been pre authed.
When will my deposit be refunded if I do not win the auction?
Your deposit will be refunded immediately post auction.
Where can I find the Offr button?
Go to the Agent’s website. Click on the property that you are interested in. The Offr button should be on the bottom right corner. Click it to open the pane
What is Autobidding
If you want to bid online, but can't be there to monitor the auction, use AutoBid. Just enter your maximum price when bidding, and AutoBid will bid on your behalf.